Last updated: 1 December 2025
Welcome to Gambio Wins – the crew that turns boring December nights into legendary Christmas Bash, Winter Glow, Holiday Hangout or Santa Soirée memories with pro croupiers, gorgeous tables and zero real-money vibes. By using our site, dropping us a message, or booking an event you agree to these Terms of Service. You must be 18+ to book or attend our events – no exceptions, because that’s how we keep everything fun, safe and fully legal under Australian law. We reserve the right to update these terms whenever we need to (life happens, laws change, we find better ways to do things). We’ll post the new version here and, if it’s a big change, we’ll also shoot you an email. Keep using the site or showing up to your booked event after the update = you’re cool with the new rules. Our services are all about offline entertainment only: Roulette, Poker, Blackjack, Craps and all the festive versions (Frost Roulette, Elf Blackjack, Reindeer Dice, Gingerbread Hold’em, etc.) are purely for laughs, bragging rights and epic photos. No cash prizes, no gambling, no “one lucky winner takes the jackpot” nonsense – just pure holiday chaos in the best way possible. We bring the tables, the dealers in ugly sweaters, the fake snow and the vibes. You bring the people and the good energy. Everything else is on us. Questions, drama, or just wanna chat about how many tables fit in your backyard? Hit us at events@gambiowins.com – we actually reply, usually within a couple of hours unless we’re busy setting up someone’s Santa Soirée.
Booking a Christmas Bash, Winter Glow, Holiday Hangout or Santa Soirée is easy but comes with a few grown-up rules so nobody ends up sad on Christmas. You give us accurate info (date, venue, guest numbers, package choice, any special requests like “extra Elf Blackjack” or “please no real snow because uncle Dave is allergic”). We send you a confirmation with the final price, what’s included, and the payment deadline. Deposit (usually 30–50 %) is due within 48 hours to lock your date – once it’s paid, your slot is sacred. Final payment is due 14 days before the event unless we agree otherwise in writing. Prices are in Australian dollars, include GST, and cover everything listed in your package (tables, croupiers, basic decor, travel within metro areas). Extra stuff (more hours, live band, falling snow machine, photo booth) costs extra and gets added to the invoice. Cancellation policy is chill but fair: more than 45 days before = full refund minus a $150 admin fee; 30–44 days = 50 % refund; 15–29 days = 25 % refund; less than 14 days = no refund because we’ve already rostered staff, booked trucks and bought 47 kilos of fake snow. Postponement within the same calendar year is free once, after that it’s treated as a cancellation + new booking. If we have to cancel (extremely rare – think meteor strike or nationwide lockdown), you get 100 % refund or credit, no questions asked. All payments go through Stripe or bank transfer – super secure, no card details touch our servers. Late payment might mean we release your date to the next eager client. We hate doing that, so please don’t make us. Need to change something? Just talk to us – we’re flexible humans, not robots.
You and your guests agree to treat our staff, equipment and each other like decent humans. Our croupiers are legends, but they’re not babysitters – follow their instructions, don’t climb on tables, don’t try to “help” by spinning the roulette wheel yourself. You’re responsible for your venue being safe, accessible and ready when we arrive (power, space, no random dogs thinking chips are treats). Alcohol is usually involved and totally fine, but anyone who’s too messy gets gently cut off from the tables – safety first, stories second. You’re liable for any damage to our gear beyond normal wear and tear (spilled red wine on felt = you pay for new felt). All photos and videos we take during the event may be used on our site and socials unless you tell us in writing beforehand that you don’t want your face online. Same goes for testimonials – we love sharing the chaos, but we’ll always ask first. Intellectual property stays ours: the Christmas Bash concept, the ugly-sweater dealer uniforms, the custom chip designs – please don’t copy our homework. If something goes wrong (broken glass, no-show DJ you booked separately, venue double-booked your date), we’ll do everything humanly possible to fix it, but we’re not liable for stuff outside our control. Australian Consumer Law still applies – if we mess up, we fix it or refund fairly. Disputes? Talk to us first – 99.9 % of issues are solved with a quick call. If we really can’t sort it, mediation in New South Wales is the next step (no court drama unless absolutely necessary). Governing law is New South Wales, Australia. These terms, our Privacy Policy and Cookie Policy are the whole deal – no secret handshakes don’t count. We can terminate or refuse service if someone’s being a Grinch. Simple as that. Questions or need to change your booking? events@gambiowins.com – we’ve got your back. Now go forth and throw the Christmas party everyone will still be talking about in 2030.